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Job ID |
9576 |
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Job Type |
On-Campus Job (work study Not required) |
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Employer |
RLHS WEST (DDEF) Biweekly |
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Date Posted |
Jul 01, 2026 |
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Category |
Office - Administrative |
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Job Description |
Front Desk Assistants are the first point of contact for students, families, visitors, and vendors to our Residence Life Offices during the summer. This position is a customer service-oriented role that requires staff to be able to engage with visitors in a courteous, polite, and helpful manner. Below are the general requirements of the Front Desk Assistant: - Staff the Residence Life customer service desk at designated hours between 8:30a.m. and 5:00p.m. Some evening or weekend hours may be requested
- Greet students, staff, and parents to the office as the first point of contact.
- Respond to general inquiries by phone or sent to the Campus Office HRL Office e-mail account.
- Check-out access cards, room keys, or programming equipment to students and staff.
- Assist the office Staff Assistant in processing work order requests.
- Support other data entry processes of the Campus Office.
- Support the Staff Assistants by conducting periodic inventories of keys, office and programming supplies
- Conduct periodic building walkthroughs.
Front Desk Assistants are the first point of contact for students, families, visitors, and vendors to our Residence Life Offices during the summer. This position is a customer service-oriented role that requires staff to be able to engage with visitors in a courteous, polite, and helpful manner. Below are the general requirements of the Front Desk Assistant: - Staff the Residence Life customer service desk at designated hours between 8:30a.m. and 5:00p.m. Some evening or weekend hours may be requested
- Greet students, staff, and parents to the office as the first point of contact.
- Respond to general inquiries by phone or sent to the Campus Office HRL Office e-mail account.
- Check-out access cards, room keys, or programming equipment to students and staff.
- Assist the office Staff Assistant in processing work order requests.
- Support other data entry processes of the Campus Office.
- Support the Staff Assistants by conducting periodic inventories of keys, office and programming supplies
- Conduct periodic building walkthroughs.
- Other duties as assigned
Due to the number of applications we receive, please do not contact HRL Staff during the hiring process. Applications will only be accepted via JobX, and direct emails will not be considered. |
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Job Requirements |
· Must be a current Duke University student at the undergraduate, graduate, or professional student level. · Must be able to lift equipment up to 25 lbs. · Must be able to be courteous, polite, and demonstrate a willingness to help others. |
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Required Skills |
Administrative, Communication, Data Entry, Word Processing and Editing |
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Learning Outcomes |
Adaptability and Flexibility, Attention to Detail, Communicate Effectively, Courtesy, Customer Focus, Decision Making, Following Instruction, Interpersonal Skills, Respectful, Time Management, Trust, Verbal Communication, Work Independently |
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Available Openings |
1 |
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Hours |
3.0 to 19.5 hours per week |
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Hourly Rate |
$17.00/hour |
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Time Frame |
Academic Year |
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Contact Name |
Stacey Cotham |
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Contact Email |
stacey.cotham@duke.edu |
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Work Location Address |
440 Chapel Drive Craven D110
Box # 90855
Durham NC 27708 |
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Phone |
9196680746 |
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Fax |
N/A |
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Work Location |
In-Person |
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Job Schedule |
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