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Job ID |
7308 |
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Job Type |
On-Campus Job (work study Not required) |
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Employer |
UNDERGRADUATE ADMISSIONS (DDIE) Monthly |
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Date Posted |
Apr 18, 2025 |
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Category |
Customer Service/Guest Relations |
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Job Description |
The Office of Undergraduate Admissions is looking for Undergraduate students who are customer-service oriented to work as receptionists in our office during the summer. This position is the first point of contact for prospective students and their parents to: • Greet visitors
• Answer phones
• Enter data Candidates must be available to work 15-20 hours per week (Monday through Friday), and 3.5 hours on some Saturdays. Work study students preferred but not required. If you are the polished, organized, self-directed student we are looking for, please submit a cover letter, resume and class schedule. |
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Job Requirements |
}· Student pursuing Undergraduate degree. · Customer service experience (may include call center, hospitality, retail, etc.) either by phone or face to face communications. }· Effective listening and communication skills and the ability to interact with customers in a professional, courteous, and empathetic manner. }· Ability to build trust and loyalty with customers and handle and protect confidential information and act with integrity at all times. }· Willingness to work in an environment that requires in-person and phone-based customer interaction while maintaining dialogue with customers and meeting performance expectations. }· Ability to work a flexible schedule. |
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Required Skills |
Administrative, Communication, Customer Service, Data Entry, Gathering Information, Relationship Building |
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Learning Outcomes |
Adaptability and Flexibility, Attention to Detail, Commitment, Communicate Effectively, Courtesy, Critical Thinking, Customer Focus, Diplomacy, Efficiency, Empathy, Enthusiastic, Following Instruction, Improvisation, Independence, Initiative, Interaction with People, Interpersonal Skills, Listening, Logical Thinking, People Focus, Problem Solving, Professionalism, Punctuality, Self Motivation, Time Management, Verbal Communication, Work Independently |
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Available Openings |
4 |
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Hours |
15.0 to 19.5 hours per week |
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Hourly Rate |
$16.00/hour |
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Time Frame |
Summer 1 (May - June) |
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Contact Name |
IDELLA HACKETT |
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Contact Email |
IDELLA.HACKETT@DUKE.EDU |
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Work Location Address |
2138 Campus Drive Box 90586
2138 Campus Drive Box 90586
Durham NC 27708 |
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Phone |
6840186 |
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Fax |
681-8941 |
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Work Location |
In-Person |
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Job Schedule |
Friday Afternoon, Friday Morning, Monday Afternoon, Monday Morning, Saturday Morning, Thursday Afternoon, Thursday Morning, Tuesday Afternoon, Tuesday Morning, Wednesday Evening, Wednesday Morning |
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