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Job ID |
6926 |
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Job Type |
On-Campus Job (work study Not required) |
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Employer |
UNDERGRADUATE ADMISSIONS (DDIE) Monthly |
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Date Posted |
Jul 11, 2025 |
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Category |
Customer Service/Guest Relations |
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Job Description |
The Office of Undergraduate Admissions is looking for UNDERGRADUATE students who are customer-service oriented to work Visitor Services Coordinators in our office during the Spring semester. This position is the first point of contact for prospective students and their parents to: · Greet visitors · Answer phones · Enter data This is a part-time position. Candidates must have the availability to work a minimum of two (2) 3-4.5 hours shifts per week, and some Saturdays. Work-Study is preferred, but not required, |
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Job Requirements |
Job Requirements • Student pursuing Undergraduate degree. • Customer service experience (may include call center, hospitality, retail, etc.) either by phone or face to face communications. • Effective listening and communication skills and the ability to interact with customers in a professional, courteous, and empathetic manner. • Ability to build trust and loyalty with customers and handle and protect confidential information and act with integrity at all times. • Willingness to work in an environment that requires in-person and phone-based customer interaction while maintaining dialogue with customers and meeting performance expectations. • Ability to work a flexible schedule. |
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Required Skills |
Administrative, Communication, Customer Service, Data Entry, Paperwork and Record-Keeping, Relationship Building |
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Learning Outcomes |
Adaptability and Flexibility, Assertiveness, Attention to Detail, Collaboration, Commitment, Communicate Effectively, Confidence, Cooperation, Courtesy, Critical Thinking, Customer Focus, Deductive Reasoning, Efficiency, Empathy, Enthusiastic, Following Instruction, Interaction with People, Interpersonal Skills, Nonverbal Communication, People Focus, Professionalism, Punctuality, Verbal Communication, Work Independently |
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Available Openings |
4 |
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Hours |
6.0 to 19.5 hours per week |
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Hourly Rate |
$16.50/hour |
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Time Frame |
Fall |
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Contact Name |
Shuntoya Lee |
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Contact Email |
shuntoya@duke.edu |
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Work Location Address |
2138 Campus Drive
Durham NC 27708 |
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Phone |
919-684-0179 |
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Fax |
N/A |
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Work Location |
In-Person |
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Job Schedule |
Friday Afternoon, Friday Morning, Monday Afternoon, Monday Morning, Saturday Afternoon, Saturday Morning, Thursday Afternoon, Thursday Morning, Tuesday Afternoon, Tuesday Morning, Wednesday Afternoon, Wednesday Morning |
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