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Looking for a campus job that gets you moving and builds your tech skills? Join our OIT Rounds team! We’re hiring undergraduate and work-study students only to help keep our ePrint stations and OIT computer labs up and running. You’ll check on equipment across campus - east, west and central campus locations, report any issues, and learn the basics of computer and printer troubleshooting.
This position is part-time, providing daytime and crucial after-hours support with a weekend shift required. Starting wage $17.50 an hour. Some experience necessary, but we will train you.
Duties and Work Performed - Visit ePrint locations to restock paper in paper trays, clear paper jams, replace low or empty toner cartridges, and perform any other needed routine maintenance on ePrint printers.
- Resolve reported printer and computer issues, help test and troubleshoot issues in computer labs - if needed, and replace peripherals (keyboards, mice, etc.) for computers in OIT computer labs.
- Provide basic cleaning and straightening up in computer labs and printer environments.
- Email a daily shift report at the end of each shift, noting any issues encountered and other helpful information via email and/or Microsoft Teams.
- Attend team meetings when required.
- Work on other projects and issues as required.
If you are interested in joining the Rounds team or you have questions about this position, please contact Reggie Carter at reggie.carter@duke.edu
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