Position Description We are hiring for Fall 2024 Employment & Summer Employment Outdoor Adventures consists of three main areas including our Outpost equipment rentals, the climbing wall and various trips and instructional workshops. Our climbing wall provides a unique and exciting workout for beginners or experienced climbers. As an employee with Outdoor Adventures, you will provide support, answers, and resources for participants using the climbing wall, renting equipment, or registering for a program. Staff will strive to create a fun and welcoming environment by providing top of the line customer service and educating customers on everything Outdoor Adventures and Recreation and Physical Education have to offer. Duke Recreation and Physical Education reaffirms our commitment to fighting racism and supporting diversity, equity, and inclusion. It is our mission to build awareness and leadership around anti-racism by generating transformative conversations, tangible changes, and experiences through assessment, intentional actions, and holding our community accountable. Program Philosophy At Outdoor Adventures we believe working here is more than just a job. We strive to create opportunities for personal growth and professional development. We want to connect career readiness competencies to help you succeed on your chosen career path. Program Expectations We expect the following from our employees: • A strong work ethic that includes being on time, following policies and procedures, and completing tasks to the best of your ability. • A willingness to try new things and learn new skills. • Comfort with making mistakes (because they will happen) and learning from them how to do something differently. • Openness to giving and receiving feedback. • Provide exceptional customer service and support diversity, equity, and inclusion. Learning Outcomes 1. Staff will link their job responsibilities to the Career Readiness Competencies and connect those to their chosen career path. Career Readiness Competencies include: • Career & Self-Development • Leadership • Communication • Professionalism • Critical Thinking • Teamwork • Equity & Inclusion • Technology 2. Staff will learn and utilize the Outdoor Adventures Feedback structure to help learn from their mistakes and work on communication skills. 3. Staff will use reflection to develop self-awareness and self-efficacy. Responsibilities • Adhere to all Recreation and Physical Education and Outdoor Adventure policies and procedures • Promote the missions of Recreation and Physical Education and Outdoor Adventures • Attend staff meetings and all trainings • Monitor use of the Climbing Wall facility – ensuring that all climbers adhere to all policies, procedures, and safety guidelines • Conduct general maintenance of the facility including organization of equipment, inventory, and cleaning as appropriate • Facilitating equipment rentals following operating procedures • Administer top-rope belay tests • Answering questions and educating renters on all OA offerings • Registering participants for Outdoor Adventure Trips • Provide assistance and resources for people looking to plan a personal trip • Maintain organization and overall cleanliness of climbing wall and all storage areas • Complete Incident Reports and submit maintenance reports as necessary • Supports and helps progress the university and department’s commitment to anti-racism and diversity, equity, and inclusion. |