FREQUENTLY ASKED QUESTIONS

 

HOW DOES A STUDENT SIGN IN TO JOBX?

Sign in using your Duke netid and password.

 

HOW DOES A STUDENT FIND A JOB?   

Employers will post job openings to the JobX platform.  The job postings will include a job description, salary range, qualifications, etc., and students can search the job postings using different criteria to narrow their search.   They can also set up jobmail notifications which send an email to the student when a job is posted that meets their criteria. 

 

I GET AN ERROR MESSAGE WHEN I LOG INTO JOBX, HOW CAN I RESOLVE?   

Sometimes students will get the following error message when logging into JobX: 'You are currently logged into the site but do not have permission to view this page...'

If this happens: Please click on the Employees dropdown (top left) & select Find a Job after you’ve logged in using your netid/password.

This will allow you to search positions.  

 

HOW DOES A STUDENT APPLY FOR A JOB?

Students will determine which position(s) they would like to apply for & apply directly within JobX.  The employer will review applications & determine whether to interview a student.  If interviewed, the employer then determines whether to hire a student. 

 

HOW IS A STUDENT HIRED FOR A JOB?

Students will receive communication directly from the employer if they extend a job offer.  When a student accepts a position within JobX, the hiring process will be started with the student by the employer.  When a student is hired, employers remove their job listing from JobX in order to prevent their department from receiving inquiries about a job vacancy after it has been filled.

 

HOW MANY HOURS CAN A STUDENT WORK?

During the academic year and summer sessions, undergraduate students enrolled in classes are allowed to work no more than 19.9 hours per week. This figure is the maximum amount. Please note that it is not recommended students the maximum amount of hours permitted. It is critical that a student’s campus employment be a manageable part of his/her undergraduate career, not an overwhelming experience. Students should discuss with their employer the number of hours that they feel comfortable working given all other obligations of their time.

Graduate students are permitted to work up to 19.9 hours a week during periods of enrollment.

 

HOW MUCH ARE WORK-STUDY STUDENTS PAID?

Below are the current minimum and maximum rates for hourly student employees (effective July 1, 2023).

  • Student Assistant-General $15.75/hr - $20.25/hr
  • Student Assistant-Specialized $16.75/hr - $23.25/hr

(Specialized ex: research assistant, advanced computer, technical work)

Rates will increase effective July 1, 2024 to:

  • Student Assistant-General $16.00/hr - $20.50/hr
  • Student Assistant-Specialized $17.00/hr - $23.50/hr

(Specialized ex: research assistant, advanced computer, technical work)

 

HOW WILL ARE STUDENTS PAID?

If you are working within a Duke Department, student employees are paid on the Duke University bi-weekly payroll system, with the exception of Ph.D. graduate students employed as teaching assistants who are paid on a monthly basis. The departmental payroll clerk will contact you to obtain all information needed to place you on payroll (please make sure to respond to their requests in a timely manner as there are deadlines that must be followed). Earnings are not paid into a student's bursar account, it is paid directly to the student. Direct deposit is required for all work-study students and must be set up using Duke@Work.

If you are working with a non-profit agency off-campus, the Agency will hire you using their payroll system.  You will need to provide them with all information needed to place you on their payroll.  The Agency is required to pay you at least once a month.

Please note that students who are employed in a work study position within Duke or America Reads are paid on a biweekly basis based on the timecard s/he submits via Duke@Work.  Students who are employed by an off-campus non-profit agency are paid directly by that agency using their payroll dates (it should at least be monthly but may be more frequent).

 

WHAT IS WORK STUDY?

Students receive a limited amount of money for work study. If a student works more hours than the work study allotment can reimburse, it is up to the department/agency to begin funding 100% of the student’s pay. Academic Year work study allocations can only be used for hours worked during the designated timeframe for the fall & spring semesters of an academic year (specific dates change with each year but timeframes usually start around the 2nd week in August and end around the 1st week in May).

Students cannot use the academic year work study during the summer. If resources exist, students may be awarded summer work study. In this case, students will receive a new verification paper from their financial aid counselor valid only for the summer. Please note all requests for reimbursements by Non-Profit Agencies for work performed during the academic year must be submitted to the Office of Student Loans & Personal Finance by mid-June (exact dates for each year will be communicated).

 

HOW DO STUDENTS QUALIFY FOR WORK-STUDY AID?

In order to qualify for work study allocation, a student must have an established and documented financial need.   A work-study award is one component of a financial aid package and is not a requirement, but an opportunity.  Work study is awarded by a student's Financial Aid Counselor.

 

HOW WILL AN EMPLOYER KNOW IF A STUDENT IS QUALIFIED FOR WORK STUDY?

The student's work study information is in JobX and accessible by Duke employers.

 

WHAT IF I AM UNDER AGE 18?

A student employee under age 18 must obtain a Youth Employment Certificate by following the process outlined in the link. This certificate must be completed and submitted with the other payroll documents before they can be put on the payroll.

 

CAN A WORK STUDY STUDENT HOLD MULTIPLE JOBS?

Yes, but the two employers must first agree on how much of the student’s allocation will be used by their department. Both should complete & sign the Multiple Job Form.  A completed copy of the form should be sent to studentemployment@duke.edu before the student is placed on the payroll.

 

WHO TO CONTACT FOR MORE INFORMATION?

Please contact us either by email at studentemployment@duke.edu or by telephone at (919) 660-3630.